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As 2020 becomes a happy memory, it is time to start making plans for the new year that spreads out before us like a beautifully blank slate. Your resolutions for the year were to worry less and travel more, and since Valentine’s Day is on a Sunday this year, why not start your travels with a romantic getaway to Kentucky Lake with the one who has stood by your side for so many years! Located along the border of scenic Kentucky and idyllic Tennessee, your chances for fun, excitement, and of course, romance are doubled when you stay in one of our JZ Vacation Rentals luxurious and dreamy escapes. This guide to the adventures you can have during your stay will make this Valentine’s Day one you will never forget!

The Weekend Is Yours

Doing your travel on Friday allows you and your bride or groom the opportunity to make a lazy start to your Valentine’s getaway, and breakfast in bed is the best way we know to begin your adventures on this day of love! For those that do not add cooking to their long list of accomplishments, a little pre-planning and a stop in Parcell’s Perk Coffee Shop and Bakery, 165 US HWY 68E Suite 3 in nearby Benton, will get you everything you need to please your Valentine. Offering her favorite donut (the Boston crème is ours!), his favorite cruller, and everyone’s favorite cupcakes, the sugary treats found here can simply be unboxed, placed on a tray, and carried into the bedroom for a sweet awakening! If you like to cook, however, our fully equipped kitchens offer everything you need (minus the food) to create the breakfast of your dreams.

Time for Just the Two of You

Your real life is stressful, filled with meetings, angry bosses, and lots of little moments that give you that little twinge right there in the back of your neck. On this weekend of love, however, we have the perfect solution to rid you of that pain: a couple’s massage offered by Elysian Fields, Massage & Spa! Located at 3420 Lone Oak Road, Ste A in Paducah and offering two couple’s packages, if your time spent here does not relieve your aches and pains, nothing will! Enjoy the four-hour Just for Us package that includes a 60-minute massage, facials, pedicures, and lunch or keep it simple with the 2.5-hour Two Became One package. This service includes a 60-minute massage, facials, and snacks (chocolate fondue, fresh strawberries, and cheese and crackers!) and allows you to get out and explore more of the Kentucky Lake area if time is tight!

Couples Who Play Together

Let’s face it, for a relationship to thrive, not just survive, the most important thing you can do is play together. A visit to Maggie’s Jungle Golf will bring out the competitive kid in both of you! Located at 7301 US-641 in Gilbertsville, Maggie’s offers a barrel full of fun and live animals as well as some that it’s best they are fake! Check out the small zoo of ponies, alpacas, and birds—including a beautiful peacock—as you enjoy the taste of a snow cone while playing 18 holes of miniature golf. The couple who plays together will last forever!

Picnic on the Porch

One of the best qualities of our Kentucky Lake rentals is their location right on the lake. Put together a picnic of your favorite foods and take it out to the porch to enjoy! Offering ringside seats of the best view in town, you can sip wine and snack for as long as you want, and this quiet time is the best time to share secrets, wishes, and plans for the future. If it’s a little chilly (which can happen in February), many of our properties offered a four seasons porch, covered and protected from the lake winds that offer the same views without the need for heavy coats.

The Quickest Way to Their Hearts

We all know that the quickest way to anyone’s heart is through their stomach, and a romantic meal at the Willow Bistro, 124 N 15th Street in Murray, is the perfect way to end a beautiful day on Kentucky Lake! Offering an international selection of entrees that includes Greek, Thai, Mexican, and your favorite American dishes, there is literally no way we can choose just one dish for you to enjoy! They are famous for their gyros, so if you can’t narrow down your choices, you definitely cannot go wrong with that, but we can promise you every bite of every meal will make you want more. Ending this romantic getaway with two spoons and their Dessert Medley (you get to choose three of their desserts to try out) will ensure that you both leave the Willow Bistro floating on air!

Love Is in the Air

Our JZ Vacation Rentals love nests will be the perfect addition to your romantic getaway. Contact us and reserve yours today!

It’s not just the holiday season that has us craving a hearty meal; the entire winter season has us seeking sustenance that will warm us from the inside out, and when your winter vacation plans bring you to Lake of the Ozarks, you will definitely understand what we are saying! As you spend your days playing in the cold and relaxing in the comfort of our Lake of the Ozarks family escapes, this guide to where to find the best hot meals in the region will feed your soul as they fill the empty spaces in your stomach!

Baxter’s Lakeside Grille, 2124 Bagnell Dam Boulevard in Lake Ozark

This popular summer spot is also a favorite in the winter, serving a seafood-centric menu filled with your favorite land-lubber dishes as well in a casual atmosphere that is common for lakeside restaurants in the area! And although it may be a little too cold to enjoy the patio tables, the views of the lake are just as enchanting from the inside; if you happen to be dining at sunset, you may want to order your meal after the “big event” or risk it getting cold as you take in the breathtaking sight of the sun setting over the horizon! Open for dine-in, curbside pick-up, or delivery if you are within range, narrowing down your meal choices will be difficult, so we suggest starting with the perennial winter favorite. Baxter’s Meatloaf served with house-made gravy, smashed potatoes, and the vegetable of the day!

Bentley’s, 3100 Bagnell Dam Boulevard in Lake Ozark

Bagnell Dam Boulevard seems to be the epicenter of your culinary adventures in Lake of the Ozarks, and Bentley’s offers the proof! Featuring a menu filled with all-American comfort foods and some of your international favorites, this much-loved restaurant has been a family tradition almost since the day it opened! Open for dining in and curbside pick-up during pandemic times, a visit to Bentley’s on a cold winter day is a treat you won’t soon forget as you try to choose between their famed prime rib (they offer a $3 off coupon for this dish when ordered before 6 PM, Monday through Friday), their Chicken Wellington, or any of their other dishes. Fortunately for all who visit, there are no wrong choices—just many delicious options!

JB Hooks, 2260 Bagnell Dam Boulevard in Lake Ozark

One of the hardest parts of maintaining a relationship is trying to make time for special dates during your extremely busy days, but when on vacation, a visit to JB Hooks makes it easy! Offering upscale food choices that promise to warm the cockles of your heart, the views of Lake Ozark will blend nicely with the great company and oh-so-tasty seafood dishes that are their specialty. Open for dining in and curbside pick-up during these uncertain times, if you don’t have any issues with being out in public, we highly recommend dining in for the full epicurean experience! The menu is an expansive one, centering around seafood dishes such as Hook’s Stuffed Lobster Tail but also offering some of your favorite turf dishes. When you can’t decide between surf and turf, try both with their steak and shrimp dish or look to the Tutto Mare pasta; created with shrimp, clams, crab, scallops, mussels, and mushrooms in a creamy sauce, this capellini pasta dish is one we can’t ever get enough of!

Tucker’s Shuckers Oysters and Tap, 1339 Bagnell Dam Boulevard in Lake Ozark

Date nights don’t always have to be formal events; they can be casual and fun, especially when you choose Tucker’s Shuckers Oysters and Tap for your dining experience! Open for dining in during the pandemic, they also offer curbside pick-up and delivery in the area, tripling your options for a delicious meal. Of course, if you choose pick-up or delivery, you might miss out on your chance to sample any of their 28 beers they have on tap, but you also won’t have to worry about a designated driver on the way home! Life is all about making the right choices, and their Lobster Mac & Cheese, created with penne pasta, large chunks of lobster, and a blend of gouda, cheddar, and parmesan cheeses offers all the warmth and sustenance you need on a cold winter’s night in the Ozarks.

Create Your Own

The best meals can be the ones you create yourselves, and the fully equipped kitchens in each of our properties are not just the heart of the home, they make cooking fun again! Pick up the ingredients needed at any of our local grocery stores and make dinner a true family experience as you bring in extra help in the form of your children or spouse. Reserve the vacation home of your dreams today and fall in love with winter in Lake of the Ozarks!

For all the times you worked from home, all the times you self-quarantined instead of catching your favorite actor’s new movie at the theater, and all the trips you had to cancel in 2020, it is now time to start anew. The end of the year is fast approaching, and although we are not out of the woods yet, there is a light at the end of that tunnel. When you feel you can’t stare at the same four walls another evening, a magical New Year’s in St Louis and a stay in one of our JZ Vacation Rentals New Year’s properties is guaranteed to give you a brand new outlook on the brand new year that you are facing!

Take It to the Streets

Sometimes in real life we get so caught up in the mundane chores, we forget that we like to have fun too, and many of our New Year’s Eve celebrations fizzle out before they even begin. But if you’re looking to shake things up a bit during your St. Louis getaway, the streets of St. Louis offer a plethora of ways to greet the new year in spite of the chilly temperatures! Watch St. Genevieve’s La Guignolee singing troupe perform in front of a bonfire at 7 PM as revelers dress in strange costumes and whoop it up. In past years, the singers would literally take it to the streets, as had been done for centuries, but this year’s festivities have been toned down just a bit.

Pub Crawl’s DIY Style

The official New Year’s Eve Pub Crawl for St. Louis doesn’t appear to be taking off this year, but there’s no reason you can’t do a safer and smaller version of the big event! Stop by the Tin Roof for live music and Southern style pub grub or spend the evening sipping your favorite drink while playing vintage arcade games at Start Bar on Spruce Street. Revive the blarney that is deep in your soul with a visit to Nick’s Pub on Manchester Avenue, get swanky at Three Sixty and enjoy the views of the interior of Busch Stadium, or enjoy the youthful vibe offered at the Wheelhouse Downtown. Although you may not be able to hit all these spots in one night, you will sure have fun trying!

Laugh Your Way into 2021 New Year’s in St Louis

There wasn’t a lot of laughter over the last 12 months, so it makes a lot of sense to end the year doing something beneficial to your health; laughing at the antics of the world-class comedians working the mike at Helium Comedy Club! Adam Ferrara will tickle your funny bone with his unique look at the world in his New Year’s Eve Special, and as you sit laughing in the dark with the remains of your meal before you, you will feel the healing begin; reserve your tickets today!

Gather Your Family Close

For those who are ready to travel but are not quite ready to face the crowds, an evening spent indoors gathered close to your family can be the most spectacular way to greet the new year! Pick up some frozen appetizers from the grocery store closest to your vacation escape and pop them in the state of the art stoves found in our fully equipped kitchens. Sipping champagne as the scent of baking deliciousness wafts through the house is guaranteed to perk up your mood, and if you cheat on dinner with a few leftover Christmas cookies, who is going to tell? Light a fire in the fireplace to ward off the chill of the night, spread a blanket over the hardwood floors, and picnic in the dark with only the fire lighting the night. These are the moments when relationships are made stronger, as you discuss the past and then forge on to your hopes, dreams, and wishes for 2021.

Families can spend the evening playing old fashioned board games, some of which could be provided by the owner of your vacation escape, and some of which you picked up during your earlier explorations of St. Louis! Fantasy Shop Maplewood, located at 7329 Manchester Road, offers an amazing selection of wares, ranging from comic books to cards to board games from all generations! And finally, when the ball begins to drop and you find yourself holding on tightly to your most precious gifts, you will know that even though 2020 didn’t turn out the way any of us planned, you are doing the right thing by facing 2021 with the ones you love in beautiful St. Louis!

Reserve Your JZ Vacation Rentals Holiday Hideaway Today

Let us be the first to wish you the happiest of New Year’s! Contact us today to book your cozy property for a St. Louis getaway.

Alex Zemianek’s business and personal philosophy compels him to give back to the community that has supported and nurtured him.

One of the not-so-secrets of Alex’s success is that it’s never about him. It’s always about supporting others.

Alex believes the best way to serve a community is to empower its members to elevate their own positions. He thrives on giving them the tools, the knowledge, and the self-confidence to thrive.

Alex’s wife, Molly, is fond of saying, “If you hang out with Alex long enough, he’ll brainwash you into believing in yourself.”


The Catalyst

Alex gained his perspective through tragedy. When he lost his father at the tender age of 20, he realized that life is short and precious. That it never be wasted or deferred  So, Alex chose to use this adversity as a catalyst to propel him forward, rather than an inhibitor to keep him stuck.

The first step in Alex’s professional journey was to read the respected blockbuster book “Rich Dad Poor Dad” by Robert Kiyosaki. Armed with the principles set forth, Alex began his career by accepting a position with AT&T.

While it was always his intent to carry on his father’s real estate legacy, Alex knew that he had to have a solid business background from which to draw. It was this knowledge and foresight that saw him rise steadily through the corporate ranks of AT&T for 14 years. When he reached the pinnacle of #1 District Manager within the company, he knew it was time to accomplish new goals.


JZ  Vacation Rentals Founded

With the unconditional encouragement of his mother, and unwavering support of his wife, Alex founded KJZ Investments, LLC, which has since evolved into JZ Properties and JZ Vacation Rentals.

And honor it, he has. Alex has created a 7-figure business based on the principles of fairness, trust, collaboration, and giving back to the community that has helped him prosper.

JZ Vacation Rentals and its sister company, JZ Properties helps investors, hosts, and guests with many aspects of real estate. Some of these include long- and short-term rental properties, property management services, real estate development, and investment strategies.

Alex is particularly proud of the non-profit arm of his organization. JZ Gives Back, gives back to individuals and groups in the community.


JZ Gives Back to Community Organizations

Homelessness and children in need are just two of the groups that JZ Gives Back supports. In addition, they provide education and legal representation for the short-term rental industry.

Some of the organizations they work with include:

St. Patrick’s Center in St. Louis, which provides “opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.”

In 2019, JZ Gives Back helped raise more than $8400 for the Heart & Soul Foundation, which supports children born with heart defects, with the donation of two 7-day vacation rentals.

JZ Gives Back hosts monthly “Meet-Up” events aimed at bringing the community together. They provide education for local entrepreneurs to help businesses evolve and raise awareness of the short-term rental industry in the St. Louis area. They also provide free real estate coaching, Airbnb education, and non-profit organization.


Alex Zemianek believes as strongly in giving back to his community as he believes in its inhabitants. If you are interested in donating to any of the JZ Gives Back’s causes, please get in touch. We appreciate you!


JZ Shows its Support to Vacation Rental Guests & Industry


One of the most basic principles of JZ Vacation RentalsJZ Properties, and JZ Gives Back is exactly that….giving back. During these challenging times, it’s become more important than ever to show our support to not just our vacation rental guests, but the short-term rental industry as a whole.

So, how do we do this? In many ways.


How We Show Support to our JZ Vacation Rentals Guests

Since the Covid-19 pandemic began, we have significantly enhanced our cleaning protocols to keep all of our guests even safer.

Next, each of our vacation rental properties undergoes a stringent 100+ point inspection, to be sure it is conforming with JZ Rentals standards of excellence. No item will be missing when a guest checks in. It’s just one of the ways we make sure our vacation rental guests also have a “best in class” experience at a JZ vacation rental.

Then, as an additional safety measure, we have equipped all of our properties with keyless entry. This protects you by not having to come to a rental office to pick up keys. Shortly before your check-in date, you’ll be emailed your unique door code. It also cuts down on unnecessary travel by allowing you to go straight to your property at check-in time, rather than making an extra stop.

Last, our blog at JZ Vacation Rentals keeps all of our guests up to date on the latest happenings. We hope you subscribe and tell all your friends and family, too!


How We Show Support to the Vacation Rental Industry

This is one of the ways in which JZ Vacation Rentals truly shines.

JZ’s President and Founder, Alex Zemianek, is passionate about helping other entrepreneurs grow successful businesses. As a real estate developer, investor, and entrepreneur, he has focused his considerable efforts on the vacation rental industry. He founded STLSTR.org as a non-profit organization, whose goal is to raise awareness of the magical city of St. Louis as a short-term rental destination.

In addition, Alex volunteers his time to advocate for the vacation rental industry, lobbying for positive changes for both himself and all his fellow short-term rental entrepreneurs.

Also, it’s easy to join in on any of Alex’s weekly Meet-Ups! You’ll gain some invaluable strategies for small business growth, including real estate coaching, Airbnb education, and mentoring. All conducted on a volunteer basis!


Other Topics of Interest

Always near and dear to his heart, however, is the ability to draw attention to and help non-profit organizations.  To this end, he supports (and invites everyone else to, also!) several area non-profits, including St. Patrick’s Center and Cardinal Glennon’s Heart and Soul Foundation.

The most compelling thing about JZ Properties, JZ Vacation Rentals, and Alex Zemianek? His wife Molly sums it up perfectly, “If you hang around Alex long enough, he’ll brainwash you into believing in yourself.”


That’s a pretty good place to be.

To Our JZ Vacation Rentals Valued Guests

We apologize for our recent lack of communication. We’ve been very busy behind the scenes making sure our properties are perfect for you. We are writing today to catch you up on what has been going on at JZ Vacation Rentals.

First of all, the past few months have been a rollercoaster of epic proportions. Every day, and sometimes every hour, brought new and unsettling news.

It’s been a struggle for everyone not to get overwhelmed. We get it.


Covid-19 Overdrive

At JZ Vacation Rentals, as soon as the news about Covid-19 started filtering in, we knew we had a lot of planning and work to do. There was just no time to hesitate.

Our guests’ safety and the cleanliness of our properties have always been our top priorities. So, one of the first thing we did was to review our cleaning protocols and research how we could improve them to meet CDC standards. All to keep you even safer.

Those updates were implemented immediately. Please read about them.


How We’re Keeping You Safe

In addition, all of our properties now feature contactless check-in. This means they have been outfitted with keyless entry and you won’t have to come to our rental office to pick up keys. Just prior to your arrival, you’ll be emailed a unique code. This code will open the door to your property promptly at check-in time on your arrival date.

Here’s another exciting development! Some of our owners have chosen to allow long-term rentals in their properties for a discounted rate. This is great news for guests! If you are still WFH (working from home) or your job has always been telecommuting, why not enjoy a lengthy change of scenery in one of our beautiful and safe vacation rental homes or condos?


We Can’t Wait to See You!

As parts of the country have begun reopening, we’re excited to invite you to visit us! As always, if you have any questions or if there is anything we can do to make your stay better, please reach out. We always strive to provide “best in class” service to our guests and are happy to help in any way we can.


We hope to see you soon!

As we carefully emerge from quarantine and crane our necks back into the world, we’ll find a lot has changed during this forced hibernation.

Like the way we shop. The way we dine, learn, and interact.

Maybe the way we vacation, too. Vacation rentals are becoming increasingly popular as travelers start to recognize how safe and secure private homes, condos, and apartments are.


Travel is Still a Priority

While what we used to take for granted has changed, much remains the same. As human beings, we want to be seen, be heard, be understood. We want new places and new experiences. To see something different out the window.

We still want to travel. And we will. We’re already starting to.

But as with so many other aspects of society, travel will not look the same. For the foreseeable future, we’re running a little nervous. We don’t want to be around too many people, knowing we’re just safer with our known and trusted “quaranteam”.

We don’t want to crowd into hotel lobbies. And we definitely don’t want to swim in a pool with others or use the same exercise equipment. Even if in-house dining were an option, we’re still pretty leery of that, too.

So, what do we do? How can we still enjoy a safe getaway?


Hotel Rooms vs. Vacation Rentals

Well, let’s consider our options.

How about hotel rooms? Have they been sanitized properly? Have the bed covers been washed between guests? Are the carpets clean? Have rooms been left empty for the recommended 3 days between guests?

The truth is, we just don’t know. And that’s a scary question mark.

Now let’s consider vacation rentals. They provide a far safer, far more peaceful experience for those groups and families who decide to get away.

There’s no lobby to check in to. Most homes have switched to keyless entry, so no keys to fumble with. No lobbies or common hallways to navigate. And no shared amenities. You share your property amenities only with the people you’re vacationing with.

So, no one you don’t know in your pool or hot tub. No other sweaty hands on your exercise equipment. No one in your space at the breakfast table or cocktail bar.

You’ll enjoy as much isolation you want. You have total control when you stay at a vacation rental. And, with JZ Vacation Rentals, you can be assured that not only will your property be thoroughly cleaned, it will also be disinfected and sanitized to EPA guidelines. Please read about our updated cleaning guidelines.


Vacation Rentals as an Easy Choice

Moving forward from this pandemic health crisis, vacation rentals will be the clear accommodations of choice. Not only do they offer a safe experience, guests have ultimate control over their activities and environment.

As guests begin to understand that anyone can enjoy the benefits of a private vacation rental, we expect to see high demand for this travel option. Amenities such as a living room and full kitchen are very appealing, particularly since they usually cost the same or even less than a hotel or resort!

Travelers will begin to understand that vacation rentals check off all the boxes – they are safe, secure, and economical. Best of all, they offer something no cookie-cutter hotel or insulated resort room can – an authentic “locals” experience.

Vacation rentals provide a true feel of the area you’ve chosen and you’ll get to live, for the duration of your vacation, like the locals do. You’ll be on the inside looking out, instead of well, you know…

JZ Vacation Rentals is excited to help you find the perfect property for you and your party!

We’re living in a world gone crazy. Everything that we took for granted has been called into question. This means that when we’re planning a trip,  we’re looking for the safest vacation rental options for our loved ones.


Because one thing remains the same. The need for a change of scenery. A break from the routine. With our movements limited by quarantines and stay-at-home orders, this is more important than ever.


And now, with some areas reopening to guests, people are able to start planning these getaways again.


But our priorities have shifted. We’re concerned with cleanliness. We don’t want too many other people around. We want to keep our family safe and secure.


At JZ Vacation Rentals, we understand and share your concerns. After all, we have families and loved ones, too. This is why we believe that the vacation rental properties we offer are absolutely the best choice in the face of the unique needs that Covid-19 has created.


Why Our Properties are the Safest Option for Your Family

First, our check-in procedure is simple and contactless. Each of our properties has keyless entry, so you don’t have to come to our office to pick up a key. A unique code will be emailed to you 24-hours prior to your arrival. At check-in time, simply arrive at your property and begin your vacation!


Second, each of our properties has been thoroughly cleaned, disinfected, and sanitized, according to our updated Covid-19 cleaning standards. Read about the updates we’ve made to our housekeeping procedures here.


Third, remember that you share your property entrance only with your “quaranteam”. There are no common entrances or areas.


Fourth, your home is fully equipped with everything you’ll need for a great stay. The kitchen features all appliances, as well as everything you need to prepare and enjoy a meal. If you prefer not to go out, you can relax in a comfortable space, complete with entertainment options.


Fifth, you have complete control over who enters your property while you’re there. The only exception would be in the case of a true emergency.


Vacation Rental Provides Security and Peace of Mind

We also believe that the above reasons make a vacation rental a safer and more secure option, as well.


When you lock up at night, you can go to sleep secure in the knowledge that you and your loved ones can sleep safely and soundly.


At a hotel or resort, lobbies are open 24/7 and the overnight hours are typically staffed with just a skeleton crew. Anyone can walk in. While we certainly don’t want to be alarmists, we do believe this is a factor to consider when choosing the appropriate vacation accommodations for your family or group.


Overall, with the unique circumstances we face around the world today, we feel comfortable in saying a vacation rental is the safest and most secure vacation option for your family.


We hope you’ll agree and we particularly look forward to hosting you and yours on your next visit!

At JZ Vacation Rentals, our vacation rental cleaning standards have always been stringent. This is just one of the ways we ensure that our guests have a consistently “best in class” experience.


When Covid-19 started spreading, we immediately saw the effect this virus would have on the vacation rental industry as a whole. With stay-at-home orders and short-term rental bans, many guests could not travel. Of those who still could, they were understandably leery of staying in unfamiliar places.


As we are now firmly in the second quarter of the unprecedented pandemic, people are beginning to peek out from their quarantines. Some restrictions have been lifted. We are becoming weary of the neverending news coverage. We’re looking forward to a partial return of “normalcy”.


For many of us, that means the freedom to travel. Months of quarantine have given rise to an almost palpable wanderlust. We’re anxious to get back on the road and visit our favorite destinations.


Safety First

Here, at JZ Vacation Rentals, we’re anxious to greet you, too. But before we do, we want you to understand that your safety is, and always has been our first priority.


Prior to Covid-19, our cleaning standards were already stringent. Our brand message is a consistency of quality and nowhere is that more evident than in the clean, fresh, welcoming homes we offer to all of our guests.


Since the virus, our housekeeping professionals go above and beyond to ensure your safety and peace of mind. Our cleaning regimen is now based on recommendations from the CDC and includes disinfecting and sanitizing all surfaces.


Additional Vacation Rental Cleaning Protocols

Below are a few of the additional cleaning protocols we’ve incorporated to keep you and your family safe:



In short, we at JZ Vacation Rentals have done everything in our power to keep you safe, comfortable, and protected from harm from staying in one of our luxury properties.


Hosting you is our business and our pleasure and we hope to continue serving you for many years to come. If there’s anything we can do to make your stay more comfortable in any way, all you have to do is ask.

With all the uncertainty in the world today, people are longing for an escape. A change from the day-to-day scenery, a break from stay-at-home and quarantine orders. But certain vacation rental websites got some very bad press about their Covid-19 cancellation policies. So much so that many potential guests are now afraid to book a vacation for fear of losing their money should they have to cancel.


At JZ Vacation Rentals, we hear and understand your concerns. We’d like to take this opportunity to explain how we managed cancellations due to Covid-19.


During the latter part of March and much of April, we lost the majority of our reservations. We refunded nearly every guest 100%. As a company, we have a strong moral compass. We decided very early on that we would not put profit above compassion for any of our guests. We are in this business for the long haul and putting money before people is not part of our brand and the legacy we want to create.


The Aftermath


Still, there were problems.


The “perfect storm” of events surrounding those mass cancellations presented us with challenges we had never faced before.


Our third-party credit card processing company was completely overwhelmed with refund requests and simply could not process them all in a timely manner. Unfortunately, many of our guests were subjected to longer than usual waiting times for refunds.


We kept in frequent contact with our vendor, but there was little we could do to speed up the process. We appreciate everyone’s patience and apologize for any inconvenience these wait times caused.


All in all, it was a confusing and stressful time for all of us.


Post Covid-19 Cancellation Policies


Now that the worst of the cancellations are over, we have gone back to our pre-virus cancellation policy, which is as follows:



Trust and Transparency


Here, at JZ Vacation Rentals, we try hard to foster an environment of trust and transparency with our guests, our owners, and our staff.


One of the best ways we know how to do this is with education. The more transparent we are, the more trust we build. The more trust we build, the more loyalty our guests, owners, and staff feel.


And that’s a win-win for everyone.


If you have any questions about any of our company policies, we urge you to reach out and ask us. We’re here to answer all your questions and as always, provide you with the “best in class” service.


We look forward to welcoming you and your family to one of our luxury vacation rental properties. Please feel confident in the knowledge that we have taken every precaution to keep you and your family safe during these uncertain times. Please review our Covid-19 cleaning procedures.